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Toronto s Baycrest, a head of circumstances academic healthiness sciences heart focused on aging, provides care and service to approximately 2,000 society a daytime through the Baycrest Geriatric Shape Care System. This structure includes wellness programs; residential somewhere to live and outpatient clinics, to a single bunk bed tending home, and a 300 bunk bed continuing care hospice facility. So when they adage that their dining hall s aging coins chronicle structure was in dire need of a modern caf tip of garage auction and rear bureau software solution, they turned to Volante Systems and NCR to come to their aid...

The personnel at Baycrest were using antiquated, 20 day old coins registers, which were not only slow and inefficient, but had also become impossible to repair. Building the simplest changes to a bill of fare thing had become a complex job requiring hours of work. For Andrea Bronstein, Development Executive at Baycrest, the end had come for a new, powerful, and reliable caf POS and rear bureau software structure that would increase efficiency, productivity, and hopefully crash the underneath procession as well. After sourcing out a few POS software companies, Bronstein finally decided on Volante Systems for the software engine, and NCR s RealPOS 70 terminals for the hardware.

In toting up to our patients and residents, we also reception outer surface business. We needed a reliable tip of garage auction structure that wouldn t go down in folder of a association failure. explains Bronstein.

Baycrest made a wise preference Volante leads the POS trade with its innovative Idleness Organization System. Once statistics is entered into the system, its veracity is immediately protected. With other POS systems, ma tre d h tel malfunction leads to an entire structure crash, bringing your production to a grinding halt. However, Volante s unique execution allows all terminals to be connected yet purpose independently, ensuring that production motivation continue to run smoothly in the occurrence of a terminal or ma tre d h tel failure. Few, stipulation any, POS systems on the souk today offer this liability tolerant solution.

Building changes to bill of fare stuff and simple indoctrination was also very important to Bronstein. We were looking for something where changes could be made without having to be on the floor. With the old structure we had in place, it would take hours at each chronicle to make any changes at all. Now, we can update the whole structure quickly from the rear office.

The fitting at Baycrest not only represents the first enterprise between Volante Systems and NCR, it s also the first install in a senior s society for both companies. This fitting has taken expertise at Baycrest from irreparable, antiquated coins registers to a circumstances of the art, java based rear bureau software and tip of garage auction structure that offers, among other features, raised area independence, statistics synching and peer-to-peer technology.

Volante is developed entirely in Java. Java is a raised area independent language, denotation that Volante motivation run on the operating structure of your choice, either Windows. Linux, Unix, or Windows and Linux, for example. This can translate not only into increased elasticity for customers, but into some real fee investments as well. The gift to run on Linux can save proprietors costly Porthole s licensing fees, for example. In toting up to having a powerful CPU and an extremely rugged touch computer screen monitor, NCR s RealPOS 70 terminals are certified for Linux and Microsoft operating systems, from MS DOS to Windows XP. The enterprise between Volante and NCR has been a win-win condition for everyone.

Implementing this form of expertise was a big pace forward for a capability such as Baycrest, who has already seen the benefits. We ve definitely noticed more accurate excise reporting. Bronstein adds. We re now also care better footpath of actual sales, list control, etc. The lot is now streamlined, so the fee reimbursement motivation be sure to come.

And for the many experienced person personnel at Baycrest, who had become accustomed to the aging registers, preparation on the new structure was a non-issue. Bronstein was surprised and relieved at how quickly the personnel adapted to the new system.

We needed a rear bureau and tip of garage auction structure that was very personnel oriented. Volante is consumer friendly and easy to use. Some of our personnel have been here a long time, and they found the structure easy to grasp. We set up in the morning, around 8am, and we trained the personnel on the spot. The structure was very simple and straightforward, most of the personnel had it down in a duo of hours. Baycrest personnel motivation also realize some of their own load as well, which were impossible to meet with the old system. The personnel have been requesting bill processing, which is finally now possible. says Bronstein.

For Andrea Bronstein and Baycrest, Volante Systems and NCR have breathed new existence into their fare and swill operation. Baycrest s tip of garage auction and rear bureau software structure has finally joined their healthiness care military in life form a premier, 21st century solution.


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